Last Updated: July 28, 2026
Herbal UTI Healing™ is a brand operated by Signal & Sage Digital LLC, a West Virginia limited liability company.
This Privacy Policy explains how Signal & Sage Digital LLC, doing business as Herbal UTI Healing (“Herbal UTI Healing,” “we,” “us” or “our”), collects, uses, shares, stores and protects information when you visit our website, purchase a product, enroll in a program, submit an intake form, participate in a consultation or otherwise interact with us.
1. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information You Provide
Name;
Email address;
Telephone number;
Billing and shipping address;
Account and login information;
Order and transaction information;
Course enrollment information;
Customer-service messages;
Reviews, testimonials or survey responses;
Community posts or comments;
Information submitted through applications, questionnaires and intake forms;
Information you choose to share during consultations or guidance calls; and
Documents, test results, medication lists, wellness histories or other health-related information you voluntarily provide.
Payment-card information may be collected and processed directly by our payment processor. We may not receive or store complete payment-card details.
Information Collected Automatically
When you use our website or online services, we or our service providers may automatically collect:
IP address;
Browser and device information;
Operating system;
Pages viewed;
Referring website;
Date and time of access;
Approximate location derived from an IP address;
Website interactions;
Cookie identifiers; and
Analytics and advertising information.
2. How We Use Information
We may use collected information to:
Process and fulfill orders;
Deliver courses, digital materials and services;
Schedule and conduct consultations;
Review information you submit for educational purposes;
Create or update client summaries and educational materials;
Personalize your customer or educational experience;
Communicate about orders, appointments and account access;
Provide customer support;
Send educational or promotional communications where permitted;
Improve our products, services, website and course materials;
Maintain business, tax and transaction records;
Prevent fraud, abuse and security incidents;
Enforce our policies and agreements;
Comply with legal obligations; and
Protect our rights and the safety of our customers and others.
3. Health-Related Information
You may voluntarily provide health-related information when completing an intake form, requesting personalized educational guidance or participating in a consultation.
Please provide only information reasonably necessary for the service you are requesting.
Herbal UTI Healing is an educational wellness business and does not represent that it is a HIPAA-covered healthcare provider. Information you provide may therefore not be protected by HIPAA in the same manner as information maintained by a physician, hospital, health plan or other covered entity.
We nevertheless take the sensitivity of this information seriously and use reasonable administrative and technical safeguards appropriate to our operations.
Do not use regular email for information you would not be comfortable transmitting through standard electronic communications.
4. How We Share Information
We may share information with service providers that help us operate the business, including providers of:
Website hosting;
E-commerce and payment processing;
Shipping and order fulfillment;
Course hosting;
Scheduling and video conferencing;
Email marketing;
Customer relationship management;
Cloud storage and document management;
Analytics;
Accounting and bookkeeping;
Information security; and
Artificial-intelligence-assisted tools.
Service providers may process information according to their own terms, privacy practices and contractual obligations.
We may also disclose information:
At your direction or with your consent;
To professional advisers such as attorneys, accountants or insurers;
To comply with a valid legal request or legal obligation;
To investigate fraud, abuse or security concerns;
To protect our rights, property, users or others; or
In connection with a merger, acquisition, financing, reorganization or sale of business assets.
We do not sell personal information for money.
We do not knowingly disclose personally identifiable health-related information for third-party advertising.
5. Artificial-Intelligence-Assisted Tools
We may use artificial-intelligence-assisted tools to help organize, summarize, draft or review information and educational materials.
Information submitted to such tools may be processed by third-party providers according to their applicable terms, settings and privacy practices.
We take reasonable steps to limit unnecessary identifying information when using these tools, but we cannot promise that every third-party system operates without retaining or processing submitted information.
Please do not submit unnecessary identifiers, financial information, passwords or highly sensitive documents through public or consumer-facing AI tools.
AI-generated output may contain errors and is reviewed and used for educational or administrative purposes only.
6. Cookies and Analytics
We and our service providers may use cookies, pixels and similar technologies to:
Operate the website;
Remember settings;
Understand how visitors use the website;
Measure website performance;
Track conversions;
Prevent fraud; and
Support marketing activities.
You may control certain cookies through your browser settings. Disabling cookies may affect website functionality.
Where required, we will provide additional cookie notices or consent choices.
7. Email Marketing
We may send transactional messages relating to:
Purchases;
Course access;
Account activity;
Appointments;
Customer support; and
Important policy or service updates.
We may also send educational and promotional emails when permitted.
You may unsubscribe from promotional emails by using the unsubscribe link contained in the message. You may still receive necessary transactional or service-related communications.
8. Data Retention
We retain information for as long as reasonably necessary to:
Provide products or services;
Maintain client, order and accounting records;
Fulfill legal, tax and contractual obligations;
Resolve disputes;
Enforce agreements; and
Protect against fraud and security incidents.
Retention periods vary depending on the type of information and the reason it was collected.
We may retain deidentified or aggregated information that no longer reasonably identifies you.
9. Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information.
However, no website, email system, cloud platform or electronic transmission can be guaranteed completely secure.
You are responsible for protecting your passwords and account credentials and for notifying us if you suspect unauthorized account access.
10. Data Breaches
If we become aware of a security incident involving personal information, we will investigate and provide notifications when required by applicable law.
11. Your Privacy Choices
Depending on applicable law, you may request that we:
Confirm whether we hold personal information about you;
Provide access to certain information;
Correct inaccurate information;
Delete certain information;
Stop sending promotional emails; or
Explain how certain information has been used or shared.
Some requests may be limited by legal, tax, security, contractual or operational requirements.
To submit a request, email [email protected]. We may need to verify your identity before completing it.
12. Third-Party Websites and Platforms
Our website and services may contain links to or operate through third-party websites and platforms.
We do not control their privacy or security practices. You should review the policies of each third party before providing information.
13. Children’s Privacy
Our website, products and services are intended for adults.
We do not knowingly collect personal information directly from children under 13.
Individuals under 18 may not purchase products or enroll in paid services without the involvement and permission of a parent or legal guardian.
If you believe a child has provided personal information to us without appropriate permission, contact us.
14. State Privacy Rights
Residents of certain states may have additional privacy rights under applicable state law.
Where such rights apply, we will respond to qualifying requests according to applicable legal requirements.
15. International Visitors
Our business is based in the United States, and information may be processed and stored in the United States.
Our products and services are presently directed primarily to customers located in the United States.
16. Changes to This Policy
We may update this Privacy Policy periodically.
The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website, email or another appropriate method.
17. Contact Information
Questions or privacy requests may be directed to:
Signal & Sage Digital LLC
Doing business as Herbal UTI Healing™
Email: [email protected]